We offer full refunds on all design if you are not completely satisfied with the design. We do not provide any refund after 7 days of the payment. You might not get full refund if we have proper sewout on our machine but you are not able o produce the same file on your machine.
Please note that we always thrive to deliver your design on time within the time frame you have selected. Delivery may affect due to holiday, weekend. It may also affect depending on complexity of the design and overload of the work.
We do not accept any return/refund if you have already used the product and requested multiple edits.
Customer may cancel orders before it goes into processing. We generally do not charge anything if you do not want to pay for the design. Repetitive order with no pay may get your account blocked for any future order placement.